Skip to main content

SMTP Settings Guide

Automatic vs Manual Configuration​

For Gmail and Outlook, we've pre-configured the SMTP settings for you - no additional setup required!

For other email providers, you'll need to manually enter your SMTP host and port details during registration.

Pre-Configured Providers​

These providers work automatically - just enter your email and app password:

ProviderSMTP HostPortEncryption
Gmailsmtp.gmail.com587TLS
Outlook/Hotmailsmtp.office365.com587TLS

Manual SMTP Configuration​

Common Email Providers​

If your email provider isn't listed above, here are settings for popular services:

Apple iCloud

  • SMTP Host: smtp.mail.me.com
  • Port: 587
  • Encryption: TLS/STARTTLS

AOL Mail

  • SMTP Host: smtp.aol.com
  • Port: 587
  • Encryption: TLS/STARTTLS

Zoho Mail

  • SMTP Host: smtp.zoho.com
  • Port: 587
  • Encryption: TLS/STARTTLS

ProtonMail

  • SMTP Host: 127.0.0.1 (requires ProtonMail Bridge)
  • Port: 1025
  • Encryption: None (local connection)

FastMail

  • SMTP Host: smtp.fastmail.com
  • Port: 587
  • Encryption: TLS/STARTTLS

How to Find Your SMTP Settings​

If your email provider isn't listed above, here's how to find the correct settings:

Method 1: Check Your Email Provider's Documentation​

  1. Search for "SMTP settings" on your email provider's help site

  2. Look for terms like:

    • "Email client setup"
    • "Third-party email client"
    • "IMAP/SMTP configuration"
    • "Mail server settings"

  3. Common help page locations:

Method 2: Check Your Email Client Settings​

If you use an email client like Outlook, Thunderbird, or Apple Mail:

  1. Open your email client settings
  2. Look for "Account Settings" or "Server Settings"
  3. Find the "Outgoing Mail" or "SMTP" section
  4. Note down the server and port information

Method 3: Contact Your Email Provider​

For corporate or custom email domains:

  • Contact your IT administrator
  • Ask for "SMTP server settings for external applications"
  • Specify you need: host, port, and encryption type

Understanding SMTP Settings​

SMTP Host​

  • Usually starts with smtp. followed by your email domain
  • Examples: smtp.yourdomain.com, mail.yourdomain.com
  • Sometimes uses the main domain: yourdomain.com

Common Port Numbers​

  • 587: Most common for TLS/STARTTLS (recommended)
  • 465: SSL encryption (older standard)
  • 25: Unencrypted (rarely used, often blocked)
  • 2525: Alternative port (used by some providers)

Encryption Types​

  • TLS/STARTTLS: Modern, secure (recommended)
  • SSL: Older encryption method
  • None: No encryption (not recommended)

Troubleshooting SMTP Issues​

Common Problems:​

"Connection Refused" or "Cannot Connect"

  • Check the SMTP host spelling
  • Verify the port number
  • Ensure your firewall isn't blocking the connection

"Authentication Failed"

  • Use your app password, not regular password
  • Verify your email and password are correct
  • Check if 2FA is enabled on your account

"SSL/TLS Errors"

  • Try switching between ports 587 and 465
  • Check if your provider requires specific encryption

"Relay Not Permitted" or "Not Authorized"

  • Your email provider may restrict SMTP access
  • Check if you need to enable "Less secure apps" or similar
  • Verify you're using the correct authentication method

Provider-Specific Issues:​

Corporate/Work Email:

  • May require VPN connection
  • Often has restricted SMTP access
  • Contact your IT department

Hosting Provider Email:

  • Check your hosting control panel for SMTP settings
  • May require specific authentication
  • Often documented in your hosting account

Need Help Finding Your Settings?​

Quick Lookup Strategy:​

  1. Google search: "[Your Email Provider] SMTP settings"
  2. Check your provider's support site directly
  3. Look for "email client setup" guides on their website

Still Stuck?​

If you can't find your SMTP settings:

  1. Contact our support with your email provider name
  2. Ask your email provider's support team for "third-party application SMTP settings"
  3. Consider switching to a supported provider (Gmail, Outlook) for easier setup

Common Search Terms:​

  • "SMTP server settings"
  • "Email client configuration"
  • "Third-party email app setup"
  • "Outgoing mail server settings"

Frequently Asked Questions​

Q: Why do Gmail and Outlook work automatically?

A: We've pre-configured the SMTP settings for these popular providers to make setup easier.

Q: Can I change the SMTP settings for Gmail/Outlook?

A: These are optimized settings, but contact support if you have specific requirements.

Q: What if my email provider doesn't support SMTP?

A: Most email providers support SMTP. If yours doesn't, you may need to use a different email account for sending candidate emails.

Q: Are these settings the same for receiving email?

A: No, these are specifically for sending email. IMAP/POP3 settings for receiving email are different.

Q: Can I use multiple email accounts?

A: Currently, you can register with one email account per organization. Contact us if you need multiple sender addresses.